Returns and Replacements

To maximize customer satisfaction, Herbal Incense On accept product return and replacement provided all of these conditions are met:

    We have committed a mistake in the shipment of your order

    The product is found defective upon receipt

    This is done within a seven-day period

    The product remains unopened, unused and in good condition

Herbal incense products that have been used or opened will no longer be accepted for return or replacement.